How to upgrade/downgrade your services

  • Please log on to your Client Area and click on the Services box.
  • Select the service which you would like to upgrade/downgrade.
  • Under Actions click on Upgrade/Downgrade Options.
  • Review the current configuration and select the new configuration from the given list and Click to Continue.
  • The due amount (if any) will be displayed and continue with your Payment Methods
  • This will open a new order item and our support analysts will provision it accordingly.
PS:  You will not able to use Upgrade/Downgrade option if you have any pending invoices in your name.  Make sure to complete your invoices before attempting to upgrade/downgrade your services.
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